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Privacy Policy

 

Cookies Policy

This Cookies Policy sets out the basis on which we, RR Holdings Limited T/A www.boardridersguide.com ], use cookies and similar technologies on or in relation to our website, www.boardridersguide.com (our website). This Cookies Policy is effective from 24th May 2018

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. [‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so.]  For information on [the difference between][1] essential [and non-essential] cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.

Contents

  • About cookies
  • List of cookies used
  • Essential cookies
  • Non-essential cookies
  • [Web beacons]
  • [Facebook Pixel]
  • How to accept or reject cookies
  • Copyright, credit and logo

 

About cookies

 

What are cookies?

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

 

Essential and non-essential cookies

Cookies can be classified as either ‘essential’ or ‘non-essential’.

Essential cookies: these are cookies that are either:

  • used solely to carry out or facilitate the transmission of communications over a network; or
  • strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.

 

Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

 

Session and persistent cookies

 

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

 

First and third party cookies

 

Cookies can be classified as ‘first party’ or ‘third party’.

First party cookies: these are cookies placed on your device by our website domain.

Third party cookies: these are cookies placed on your device by third party website domains.

If you require further information about cookies in general, please visit www.allaboutcookies.org

 

List of cookies used

[We use the following cookies on or in relation to our website:]

Essential cookies

 

These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. We use the following essential cookies on our website:

Source

Name

Purpose

Type

Magento

frontend, frontend_cid, _cid

We use Magento to provide our web store and allow customers to place orders. This cookie is used to handle user sessions during their visits.

Session

 

 

 

 

Magento

external_no_cache

It is a technical cookie to record whether caching of a page is allowed or not.

Session

Magento

cookiesEnabled

Indicates if a customer is allowed to use cookies.

Session

Magento

persistent_shopping_cart

The session key.

Session

Magento

_gat

Magento functionality cookies

Session

Cloud Flare

_cfduid

Cookie associated with sites using CloudFlare, used to speed up page load times

Session

Nextopia

_uid

We use Nextopia to provide search results for our site – this is a cookie used for this process

Session

Google

NID

This cookie is a preferance cookie and it is set by Google Tag Manager to deliver Non-Essential cookies if accepted.

Session

Paypal

KHcl0EuY7AKSMgfvHl7J5E7hPtK

analytics

consumer_display

cookie_check

feel_cookie

 

navlns

 

s_pers

 

Ts

PYPF

 

 

 

 

Paypal functionality cookies

Session

-          [first party session cookies to remember your input when you fill in an online form over several pages on our website. These cookies are: [insert cookie names].][2]

 

-          [first party session cookies for remembering the items you have placed in your shopping cart. These cookies are: [insert cookie names].][3]

 

-          [first party session cookies to identify and authenticate you when you log into our website so you do not need to repeatedly enter your login information. These cookies are: [insert cookie names].][4]

 

-          [first party [session OR persistent] security cookies used for detecting repeated failed login attempts. These cookies are: [insert cookie names].][5]

 

-          [first party [session OR persistent] security cookies used to prevent abuse of the login system on our website. These cookies are: [insert cookie names].][6]

 

-          [[first party OR third party] session multimedia player cookies to play [audio AND/OR video] content on our website. These cookies are: [insert cookie names].][7]

 

-          [[first party OR third party] [session OR persistent] cookies to recognise whether you have accepted the use of cookies on our website. These cookies are: [insert cookie names]. These cookies expire after [insert time period for cookies to expire if they are persistent cookies e.g. 30 days].]

 

-          [[first party OR third party] [session OR persistent] cookies to remember the language in which to display our website to you. These cookies are: [insert cookie names]. These cookies expire after [insert time period for cookies to expire if they are persistent cookies e.g. 30 days].][8]

 

-          [[first party OR third party] [session OR persistent] [include the details of any additional purposes for which you use essential cookies on your website.] These cookies are: [insert cookie names].] These cookies expire after [insert time period for cookies to expire if they are persistent cookies e.g. 30 days].][9]

[Legal basis for processing: we process information about you contained in or obtained from essential cookies in ourlegitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests:
ensuring our site functions properly and providing you with online services you have requested.]

How to opt out of essential cookies

Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.

You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.

For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies

 

Non-essential cookies

 

We use the following types of non-essential cookies on our website:

 

Google Analytics

_ga

We use Google Analytics for analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

Persistent

Google Analytics

_gat

We use Google Analytics for analytics. This cookie is used to throttle request rate. It expires after 10 minutes.

Persistent

Google Analytics

_gid

We use Google Analytics for analytics. This cookie is used to store and update a unique value for each page visited.

Persistent

Google Analytics

_gat

We use Google Analytics for analytics. This cookie is used to throttle request rate. It expires after 10 minutes.

Persistent

Google Analytics

_gad

We use Google Analytics for analytics. This cookie is used for this process.

 

 

Google Analytics

_utma

We use Google Analytics for analytics. This cookie is used for this process.

 

Crisp Chat

crisp-client..

We use Crisp for online help or live chat . This cookie is used for this process.

 

 

Trustpilot

amplitude_idtrustpilot.com

We use Trustpilot to gather product and service reviews. This cookie is used for this process.

 

Google

APISID, SSID, NID, PREF, SID, SAPISID, HSID, IDE, DV, IP_JAR CONSENT,

__ar_v4

These are common Google cookies, used across several of their services. Used by Google in combination with SID to verify Google user account and most recent login time.

Persistent

Facebook

FR

We have a Facebook link – this cookie is used for this process.

Persistent

Abmr.net

01AL

We have a live stream service   this cookie is used for this process.

 

 

 

 

  • Functional cookies
  • Analytical (or performance) cookies
  • Targeting (or advertising) cookies

 

 

[Web beacons]

[We [and any marketing companies we use][10] also embed web beacons [in our marketing emails [and/or] on our website].[11] Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.

Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).][12]

 

How to opt in or out

See the section below entitled How to accept or reject cookies

 

Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: [analysing the effectiveness of our email marketing campaigns [and/or [insert purpose of use of web beacons if you use them on your website in addition to email marketing]]. [For further information on how we use the information gathered from our use of web beacons[, including [automated decision making] and [profiling]] please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: [insert link to privacy policy]][13]

 

[Facebook Pixel][14]

[We use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. [We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website].]

Facebook aggregates data gathered from our use of Facebook Pixel on our website with data it gathers from other sources, in order to improve and target advertisements displayed on its website or via its services, to improve its systems and to provide measurement services to third parties which use Facebook’s advertising services. You can find out more about how Facebook handles information they collect about you and other individuals by accessing their privacy policy, which is available here: https://www.facebook.com/about/privacy]

 

How to opt in or out

See the section below entitled How to accept or reject cookies

[Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: [analysing the effectiveness of our advertisements on Facebook. [For further information on how we use the information gathered from our use of Facebook Pixel [, including [automated decision making] and [profiling]] please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: [insert link to privacy policy]]]

 

How to accept or reject cookies

 

There are a number of different ways in which you can accept or reject some or all cookies [and similar technologies]. Some of the main methods of doing so are described below:

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

 

Accepting or rejecting cookies

 

[Cookie control tool

You can accept or reject non-essential cookies by using our cookie management tool].] [insert description of how your cookie control tool works and how a user can turn on or off different types of cookies].]

 

Browser settings

You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

-          Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

-          Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History

-          Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

-          Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.

 

Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

 

Google Adsettings

You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by:

-          unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and

-          switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).

Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996

 

Google Analytics Opt-out Browser Add-on

You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout

 

Web beacons

You can opt in to us using web beacons in our marketing emails by: [insert description of how you obtain consent to use web beacons on your website or in your marketing emails][15]

You can opt out of our use of web beacons in our marketing emails by: [insert description of how an individual can withdraw their consent to the use of web beacons on your website or in your marketing emails]

Facebook Pixel

[You can block Facebook Pixel using our cookie control tool: [insert description of how your cookie control tool works and how a user can turn on and off the use of Facebook Pixel on your site].][16]

 

Disconnect for Facebook

You can install a browser add-on tool called ‘Disconnect Facebook pixel and FB tracking’. This will stop Facebook tracking you on third party websites. You can install the too here:

 

European Interactive Digital Advertising Alliance Tool

You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option.

 

Copyright, credit and logo

 

This Cookies Policy is based on a template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org

The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.



[1] Include this statement if you use non-essential cookies on your website.

[2] First party session cookies used to keep track of what a user inputs into a form across several pages on a website will be essential cookies as the user will be considered to have requested this service. If the cookies are third party or persistent cookies or serve any other function other than remembering a user’s input, they will not constitute essential cookies and should be classified as functional cookies, in which case you will need to obtain a user’s consent before using them.

[3] First party session cookies used to remember what a user has placed in their shopping cart will constitute essential cookies, provided they are used solely for this purpose.

[4] Cookies used to authenticate a user logging in so that the user does not have to enter their username and password repeatedly after they have logged in are considered to be essential cookies. However, they cannot be used for any other purpose e.g. advertising or behavioural monitoring purposes. Please note that a persistent authentication cookie will be considered a functional cookie e.g. and consent will be required e.g. by the user ticking an optional box with the title such as ‘remember me (uses cookies)’.

[5] Cookies used for increasing security for the user can be considered essential cookies and can last longer than the user’s session in order to satisfy their security purpose (i.e. they can be persistent cookies). Cookies used for your own website security which cannot be considered to be used for the purpose of increasing the user’s security or which provide any other services that the user has not explicitly requested will not be considered essential cookies and should be considered functional cookies.

[6] Cookies used for increasing security for the user can be considered essential cookies and can last longer than the user’s session in order to satisfy their security purpose (i.e. they can be persistent cookies). Cookies used for your own website security which cannot be considered to be used for the purpose of increasing the user’s security or which provide any other services that the user has not explicitly requested will not be considered essential cookies and should be considered functional cookies.

[7] Multimedia cookies to allow video and/or audio content on your site to play can be considered essential cookies provided that the cookies are only used when a user plays the audio and/or video clip. A typical example are Adobe Flash cookies commonly known as ‘flash cookies’. In order to be considered essential, the cookies must be session cookies (not persistent cookies) and the cookies must serve any other purpose than allowing the content to play.

[8] Language preference cookies can be essential cookies provided that they are only set if the user selects the language they would like the website displayed in. They must be session cookies or persistent cookies lasting no more than a few hours. If they last longer than a few hours they will be considered functional cookies and will require consent.

[9] You should insert any additional essential cookies you use on your site. To be considered essential, the cookie must be considered to be either: (i) used for the sole purpose of carrying out the transmission of a communication over an electronic communications network (i.e. over the internet, for example load balancing cookies); or (ii) (more likely) strictly necessary in order for the provider of an information society service (i.e. an online service) explicitly requested by the subscriber or user to provide the service. Note that the service must be considered to be strictly necessary from the user’s perspective, not your perspective. In addition, if the cookie is used for multiple purposes, each purpose must satisfy the strictly necessary test in order for the cookie to be considered to be an essential cookie. Finally, cookies that persist longer than necessary to provide the relevant service the user has requested are unlikely to be considered essential cookies as they should only last as long as the user has requested the service. Persistent cookies are therefore generally unlikely to be considered essential cookies. If you have doubts about whether any other cookies used on your site can satisfy the strict criteria to be essential cookies, you should err on the side of caution and consider them functional (or analytical or targeting cookies, as appropriate) and obtain the necessary consent from the user to use them.

[10] Many email marketing companies use web beacons to track a recipient’s activity when they open an email (including things like open rates and click through rates). If you use a marketing company or mailing list provider (e.g. MailChimp) that uses web beacons, you should say so and identify that provider and provide a link to their privacy policy. If you use any other tracking technologies you must disclose them as well.

[11] If you use web beacons, you should inform users of whether you use them in your emails and/or on your website.

[12] This entire section can be deleted if you are confident that your website, email server and any third party marketing companies you engage with do not use web beacons or similar tracking technologies. If you are in any doubt, it is recommended that you include this paragraph in this policy.

[13] If you use analyse information such as open rates, click through rates and any other ways in which individuals engage with your emails (i.e. to build up a profile about them and their behaviour), you will be conducting ‘profiling’ and you will need to disclose this in the section of your privacy policy entitled ‘Our use of automated decision making and profiling’. If you automate decisions in relation to individuals using their personal information e.g. you automate the decision to send out emails based on engagement rates, you will need to disclose this automated decision making in your privacy policy as well.

[14] Insert this clause if you use Facebook Pixel. Please note, however, that we Facebook’s GDPR compliance status is beyond our control and Facebook has already been fined for breaches of EU privacy law under current legislation, in particular for not getting proper consent to the processing of personal information (you can find out more about this here: https://uk.reuters.com/article/us-facebook-spain-fine/facebook-fined-1-2-million-euros-by-spanish-data-watchdog-idUKKCN1BM1OU). If you wish to use Facebook Pixel, it will therefore be very important for you to get explicit consent (through the use of a cookie compliance tool) for the use of Facebook Pixel on your website, as you should not rely on the consent obtained by Facebook for its third party advertisers to display advertisements. Even if you have obtained such consent, it is possible (even likely) that a regulator could find that Facebook’s use of information shared with it is not lawful and there is still therefore a risk that sharing information with Facebook could result in you being fined. We would therefore recommend that you do not use Facebook Pixel until Facebook’s GDPR-compliance status is confirmed. We also recognise, however, that many businesses find Facebook advertising a particularly cost-effective way of marketing and if you wish to continue to use Facebook Pixel after 25 May 2018, this cookie policy will help you mitigate (but not remove) the risks. This is for the simple reason that Facebook’s compliance is completely beyond our control.

[15] As web beacons are non-essential technologies like cookies, you will need to get your users’ explicit consent to use them before you use them in marketing emails or on your website. An appropriate way to do this could include getting them to tick an opt-in box when they sign up for your mailing list indicating that they are happy for you to use web beacons in your marketing emails. However, it must be just as easy to withdraw consent to the use of such technologies as it is to give it, so you would need a mechanism to allow them to withdraw consent in the same way as they gave it e.g. by unticking a box on your website. This would clearly require some web development work to implement and could be tricky. The alternative is to not use web beacons at all in your marketing emails. Unfortunately, it is not currently clear whether providing an email address that someone can write to withdraw their consent to your use of web beacons is sufficient to constitute a method which is ‘just as easy’ as ticking box and how strictly this meaning will be interpreted. We would recommend that you err on the side of caution and assume it will be strictly enforced and therefore you must provide an identical means of withdrawing consent as giving it e.g. by having a box or setting where users can change their preference for your use of web beacons back and forth (i.e. a ‘privacy dashboard’ of sorts). For further information, please see the ICO’s guidance here: https://ico.org.uk/for-organisations/guide-to-data-protection/privacy-notices-transparency-and-control/

[16] You will need to ensure that the cookie control tool you use can block Facebook Pixel from collecting information about users of your website.