Orders placed before 12 noon, Monday to Friday, will be despatched the same
day.

Free Delivery to Mainland U.K on orders over £40 unless
otherwise stated*

Free Next day Delivery to Mainland U.K on orders over
£100.00*

Next Day DPD Delivery to Mainland U.K £5.99 (Must order
before 12 noon Delivery only Mon-Fri*)

Minimum order: £10.00

*Excludes oversized items like larger Bodyboards, Skimboards, Sledges, Surfboards. These can only be collected from our Hove store.

*No Next Day deliveries on Saturday or Sunday.

*Please note that we cannot guarantee orders placed after 12pm will be processed and posted on the same day.

*Mainland U.K Only. Highlands and Islands will take 2 days and could incur a surcharge. Prices will be confirmed at the check
out.

Delivery Problems.

Any problems with receiving goods must be reported to us via email or phone within 10 days of placing your order. We can no longer claim for undelivered orders after this point.

 

Store collection address:

Ocean Sports Board Riders,
368 Kingsway,
Hove
BN3 4QT.

Our store is open 7 days a week. Please note our mail order office is closed at the weekend so any orders made after midday on a Friday won't be available for collection until the following Monday.

Returns:

Goods purchased can be returned for a refund or exchange
providing they are received back to us within 30 days in the same condition purchased. Items must be in the original packaging with the swing tags / barcodes in place. 

We have a 2 person checking system to ensure goods leave us
in A1 condition.  Please note that refunds will not be given on DVD’s, books or underwear.

You are responsible for return costs. We advise to return any items back to us via a tracked method and a receipt is kept in case of any issues.

Our return address:

BRG Returns, 368 Kingsway, Hove BN3 4QT

Orders can be returned through our retail store free of charge. Please ensure your invoice is included and a note of which item's you're returning.

Exchanges:

We can't reserve items so we recommend re-ordering and then returning the unwanted item for a refund.

If you require further information regarding making a return please do not hesitate to contact us on: 01273 411141 or email us on: info@boardriders.co.uk.

We are here to help!

Please note that we are NOT Boardriders.com (Quiksilver, Roxy, Billabong, DC). 

Please do not return items for this company to us