Christmas Returns

Our returns period has been extended for the Christmas season. Any purchases made on or after 15th November in store or online can be returned to us up until 28th January 2024. Please send your return back to:

BRG Returns, 368 Kingsway, Hove, East Sussex, BN3 4QT

Please return via an insured method and retain a proof of postage.

Once your order is received we will process the refund within 3-4 working days.

 Last Christmas Posting Dates 
Last posting date for Royal Mail 48 Hour Tracked is 12 noon Friday 15th December. Please use our DPD Next day service after this date.
Last Posting date for DPD Next day is 12 noon 20th December.
We are still shipping via DPD Courier until Midday Thursday 21st for Delivery Friday 22nd *- We cannot 100% guarantee this service - But if you are stuck for that last minute gift - Take a chance..!
We will ship Friday 22/12 but items will be delivered after Christmas.



 Fully trackable DPD parcels require a signature on arrival. The 'guarantee' relies on someone being at home to receive the goods. We cannot be held responsible for any non-delivery due to circumstances outside our control (e.g weather conditions / Courier strikes).

Please note all 'last posting dates' are recommended dates as given to us by Royal Mail and DPD. We cannot be held responsible for any delay to your delivery for reasons outside of our control. But we do promise to do all we can to help you if a problem arrises.

Please note all orders placed after 12noon on the 22nd of December will not be dispatched until the 2nd January '24.

Our retail store is open over the Christmas period, click here for opening times >>>

Our online Offices will be closed between 22nd Dec - 2nd January.

* UK Mainland only