Dispatch & Delivery
Orders placed before 12 noon will be despatched the same day (Mon -Fri)
* Free Delivery to Mainland U.K on orders over £40 (unless otherwise stated*)
* Free Next day Delivery to Mainland U.K on orders over £100.00*
* Next Day Delivery to Mainland .U.K £5.99 (Must order before 12 noon Delivery only Mon-Fri*)
* Minimum order: £10.00
*Exclusions
Oversized items like larger Bodyboards, Skimboards, Sledge, Surfboards can only be collected from our Hove store.
*No Next Day deliveries on Saturday or Sunday. Please note that we cannot guarantee orders placed after 12pm will be processed and posted on the same day. Mainland U.K Only other areas like highlands and islands will take 2 days and could incur a surcharge, prices will be confirmed at the check out.
Address for collections:
Ocean Sports Board Riders,
368 Kingsway,
Hove
BN3 4QT.
Our store is open 7 days a week, however please note our mail order office is closed at the weekend so any orders made after 9.30am on a Friday won't be available for collection until after 11am the following Monday.
Returns
Goods purchased can be returned for a refund or exchange providing they are received back to us within 30 days in the same condition purchased. Items must be in the original packaging with the swing tags / barcodes in place.
We have a 2 person checking system to ensure goods leave us in A1 condition. Please note a refund will not be given on DVD’s, books or on underwear (for hygiene reasons).
You are responsible for carriage costs incurred returning goods to us. We would advise to return any items back to us via a tracked method of delivery for your protection.
Orders can be returned through our retail Store free of charge. Please ensure your invoice is included and include a note of which item's you're returning and why.
Our return address:
BRG Returns, 368 Kingsway, Hove BN3 4QT
Exchanges
We can't reserve items, so to ensure you get the item you want we recommend re-ordering the product and then returning the unwanted item for a refund.
If you require further information regarding making a return please do not hesitate to contact us on 01273 411141 or email us on: info@boardriders.co.uk - we are here to help!
Delivery Problems
Any problems with receiving goods must be reported to us via email or phone within 10 days of placing your order. We can no longer claim for undelivered orders after this point.
Red Deck Bag
Fed up with flimsy ‘dry bags’ which are tricky to get in to, don’t sit securely on your board, and don’t actually keep things dry? Red Paddle have designed our Waterproof Deckbag to make adventures on the water effortless. Its 22 litres capacity means you can take a whole range of gear with you which can be easily accessed on land or on the water. Made from 100% waterproof TPU fabric and featuring a YKK aquaseal zip, your contents will always stay dry even if submersed, meaning you can take your car keys and other valuables with you without the fear of anything getting damaged.External pockets for up to two of our insulated drinks bottles and our unique luggage tensioning system means the deck bag is the perfect partner for any of your adventures.
Now also includes a shoulder strap for carrying with ease.
Red Deck Bag features:
- Tough but tactile premium high density waterproof Armour Tech TPU fabric
- Luggage Tensioning System with rotary spring hooks and 4mm para cord for added strength and security
- The best totally waterproof zip you can get, our premium YKK AquaSeal zip won’t corrode or fail. Tested to 0.3 millibar and guaranteed to 0.05 millibar.
- Welded Seams prevent water from entering the deck bag keeping the contents safe.
- Internal removable skeleton creates streamline form and provides shape to the bag
- Drinks bottle holders on the outside of the bag for easy access. Compatable with Red Insulated Drinks bottles AND with drawstring closure to keep secure
- Top access provides easy access to the contents whilst on the water
- Reinforced neoprene handle
- Premium high density, 100% waterproof and super tough TPU fabric
- Wave webbing allows multiple attachments to the bag
- 22 Litre Size: L:450mm W:350mm H:200mm