Tel: +44(0)1273 420142 Office Hours: Monday to Friday 09:30 - 17:30

Terms & Conditions

We assure you that, we will not pass any of your details on to any other companies and that your details will be held in a secure and responsible way. "Established since 1990- We want you to accept our guarantee of satisfaction"

Please read the following Terms and Conditions carefully as the use of our Website and the purchase of products from it, mean you agree to bide by our Terms and Conditions. The Terms and Conditions go against our better nature being very wordy, despite what it says, we're the nice guys!

www.boardridersguide.com and its contents are copyright of R R Holdings Limited. a U.K Registered Company. As a UK company all purchases made via this site, or the retail store are subject to current UK retailing law.


Privacy Policy on Cookies Usage

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)
  • Allow you to share pages via Add This (If available)

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

This website will not

  • Share any personal information with third parties.


Refusing cookies

Most browsers allow you to refuse to accept cookies. 

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. 

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.

 

Website Terms & Conditions

All offers are subject to terms and conditions, subject to availability and can be withdrawn at anytime without reason or notice.

Specifications are subject to change at any time without notice.

Automated responses from this site do not constitute a contract of any kind.

All logos and trade marks used on this site or in the retail store used are acknowledged and copyrights recognised.

No part of this site can be copied, stored, re-used, edited, altered or amended in any way.

By submitting any feedback forms from this website you accept that we can store your details. We do not forward them to any other companies, however we may E-mail you details of special offers, products or news you may be interested in.

You can contact us at any time if you wish to have your details removed from our records or if you wish not to receive any correspondence from us.

We abide by the UK Office Of Fair Trading retail guidelines, so you can shop in confidence with us.

You can order products displayed on this website online or by telephoning us on 00 44 (0) 1273 420142

Please take note of our Delivery and Returns page, a link to which can be found at the bottom of our home page, it has vital information regarding ordering, it also forms part of our Terms and Conditions

If you have placed your order online, you will receive an automated confirmation response from the 'orders server' within a few seconds of hitting the submit button. Receipt of an automatic confirmation does not necessarily mean that we can accept your order or will be able to supply your order.

We try our best to maintain the sites prices, details and availability at all times but this cannot be guaranteed. If there is any problem with your order we will try to contact you. If this is the case and the goods have not been dispatched, you can of course cancel your order and we will refund any money you have been charged.

You will need to pay a delivery charge on orders, if your delivery address is outside Mainland UK this amount will always be subject to confirmation.

We accept payment online by: Mastercard, Visa, Electron, Maestro Solo, Delta card or Paypal

We will debit money from your account once your order is placed and aim to dispatch your order as quickly as possible.

You can return any item you order, so long as it is returned in its original condition to the address noted on our Invoice (received with your order) within 14 days of the date of order. We will refund you the cost of the product. You must pay for the return postage of the goods. You will be responsible for return costs unless the item(s) are faulty. In this case contact us and we will advise you of the best method of return. You are responsible for any returned item(s) until they reach us.

We will not be held responsible for any losses resulting from the use of our website or from unauthorized access to, or alteration of your order data in any circumstances, further more we will not be held responsible for any of loss of profits, time or data.

If you misuse this website you will be directly responsible for any breach of our Terms and Conditions. Furthermore you will be liable for any loss we suffer caused as a result of your actions.

We cannot guarantee that access to our website will be uninterrupted or free of error.

We accept no responsibility if we are unable to provide our online website or mail order services for any reason.

The designs and information on our website are protected by Copyright, Trademarks and other Intellectual property rights. You may store, view, copy and print parts of our website only for the purpose of ordering from us. The pictures, words, audio, video and other content on this website may not be used for any other purpose.

By using this site you accept that we can use any information you provide us with, this could be used to improve our service and may also be used for marketing exercises.

This site may or may not contain links to other websites. These if any, we have no control over and are not maintained or approved by us. We are not responsible for the content of these sites.

We may withdraw, amend or revise any part of our website, we may update or amend prices, product availability or refuse access to the website at any time without notice.

These Terms and Conditions are Governed by the Laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

E and O. E.